Integrations & API Credentials

Use Settings → Integrations to connect your own HeyGen account for its voices and avatars.

Connect HeyGen

1. Open Settings → Integrations.
2. Choose the HeyGen connection option. Sign in and authorize the connection, or use the API-key option shown in the interface.
3. If using an API key, paste it into the key field and save. Wait for validation and a connected status.
4. Return to Voice & Avatar. Confirm that the connection source is your HeyGen account and select an available avatar and voice.

Who pays for rendering?

With your own connected HeyGen account, avatar rendering uses 10 Aurrra credits per estimated minute, rounded up, and HeyGen bills its own usage separately. Using Aurrra-provided avatars uses 200 credits per estimated minute. Pro or Gusto access is required for avatar rendering in either case.

A personal API key is optional when using the configured Aurrra service. Manage the connection in Settings → Integrations.

Connection problems

Check the displayed connection status and reconnect if authorization has expired. Confirm that the voice and avatar are available to the selected account. Disconnect a personal account from Integrations when you no longer want to use it.