Billing & Subscriptions
Manage an existing account: check usage, buy credits, update payment details, and manage a subscription.
Still deciding which plan fits? Use Plan Comparison for prices, allowances, and included features.
Check your plan and balance
- Open Settings → Billing & Plans.
- Review your current plan, credit balance, and billing period.
- Check usage before starting a large batch of work. Use Credit Costs to understand charged actions.
Plan credits and purchased credits are separate. Unused plan credits do not roll over. Purchased credits do not expire and are used after available plan credits. See Understanding Credits for the full explanation.
Buy a top-up
Choose a credit package in Billing & Plans, review the price and account at checkout, and confirm the purchase. Return to Billing to check the updated balance before generating again.
| Credits | Price (USD) |
|---|---|
| 375 | $19 |
| 1,000 | $45 |
| 2,500 | $99 |
| 7,500 | $249 |
Payment details and invoices
Select Manage Subscription to open the payment portal. Use the available controls to update your payment method or view invoices. Review the confirmation before leaving the portal.
Change or cancel a subscription
Use the subscription controls in Billing or the payment portal. Before confirming, check the new price, effective date, any prorated amount, and when access changes. After returning to Aurrra, verify that the plan or cancellation status reflects your request.
If you are using the 10-day free trial, check its end date and cancel before it ends if you do not want the paid subscription to begin.
Pause a subscription
Pausing costs $2.99/month and does not grant a monthly credit allowance. Pausing during a trial ends that trial. Read the billing adjustment before confirming. If your intention is to stop subscription payments, use cancellation rather than the paid pause option.
If something looks wrong
If a charge or balance does not match what you expected, contact admin@aurrra.com with your account email, the date, and the invoice or transaction reference if available. Do not send your full card number or password.